Browsing by Author "Kyei, William Albert Kojo Enam"

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    Streamlining the repair process with a mobile app
    (2021-05) Kyei, William Albert Kojo Enam
    The number of everyday devices such as phones, laptops, and TVs purchased, rises every year. Planned obsolescence, the ease-of-purchase for new devices, difficulty repairing, or lack of trust in repair services contribute to massive amounts of e-waste. In the face of these obstacles, many still opt for repairs when possible. However, a significant portion of users replace devices that could be repaired, for many reasons, more so depending on geographical context. In severe cases, some opt for replacement because finding a reliable and trustworthy service nearby is problematic. Out of this, a challenge is posed: how can the process for repairs be streamlined to maximize the portion of users who choose to repair over replace? To solve this challenge, I devise a solution called Fixme, a mobile applicationbased solution that seeks to bridge the gap between device consumers and repairers.