Enhancing proof of delivery systems with QR codes and GPS
Date
2013-04
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Abstract
Proof of delivery systems have been developed to enhance business
operations in the case of businesses that carry out delivery services. Key
issues that necessitate the usage of such systems include the need to
enhance customer service, monitor delivery personnel, reduce the
tendency of losing paper receipts as well as verifying that customers have
received their goods.
The main purpose of this project is to develop a proof of delivery
system to streamline service delivery for businesses. Other features
include a mobile and web application for customers to place orders as well
as for managers to monitor operations.
The proof of delivery system, was implemented on an Android
platform for delivery personnel with managers monitoring activities from a
web interface. When all modules are implemented and tested it is
expected that business’ operations will be enhanced through a system
that assists in rating the efficiency of delivery personnel, ensuring that
customers have actually received their goods and helping managers make
more informed decisions.
Description
Applied project submitted to the Department of Computer Science, Ashesi University College, in partial fulfillment of Bachelor of Science degree in Management Information Systems, April 2013
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Applied project
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Keywords
proof of delivery, mobile technology, Ghana, QR codes, GPS, bakery