The role of culture in human resource training and development
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2010-04
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Abstract
This dissertation analyzed the role of culture in Human Resource
Training and Development practices through a qualitative study of
ProCredit Ghana Ltd. The guiding theory for the work was the 'Model of
Culture Fit' developed by Kanungo and Medonca in 1990 which postulates
that national culture and industry culture influence human resource
management practices through the mediation of organizational culture.
Through a survey, interviews, observation, and company policy
documents, cultural values based on the cultural dimensions of Geert
Hofstede and organizational culture dimensions of Edgar Schein, existing
in the organization were established. The quantitative and qualitative data
were both analyzed to determine if relationships existed between the
cultural values on the various levels based on the guiding theory.
The organizational cultural values were found to be positively
correlated with the national cultural values and the industry values. The
analyses showed that the organizational culture had a role in the
development and structuring of training and development programs.
Another interesting find was the ability of employees to adapt to the
environment of the firm although some of the firm's values conflicted with
their national values.
The study will guide organizations in the development of an
organizational structure that will enhance the strategy of the firm and
improve all human resource management practices.
Description
Thesis submitted to the Department of Business Administration, Ashesi University College, in partial fulfillment of Bachelor of Science degree in Business Administration, April 2010
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Keywords
Ghana, Ashesi University College, ProCredit Ghana Ltd, culture, human resources management