Investigating job satisfaction of caregivers at the SOS Children’s Village (Tema) and Osu Children’s Home
Date
2011-04
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Abstract
This disserta
tion investigated the extent to which caregivers
at the SOS
Children’s Village and Osu Children’s Home
are satisfied with their jobs
. The
theory guiding this study is Herzberg’s two factor theory which proposes that
the factors that cause satisfaction are
distinctly different from factors that
cause dissatisfaction hence the hygiene and motivation factors.
Through surveys and interaction with
the
caregivers at the two institutional
homes, it was established that to a large extent caregivers are not satisfie
d
with their jobs. The study further went on to
identify factors
at the
institutions that caused job satisfaction and job dissatisfaction.
General
working conditions and work relatio
nships
were identified as factors leading
to job satisfaction where as low
level of motivations were associated pay and
promotion potential, opportunity to use kill and talent and work activities.
This study will guide child care institutions on ways of controlling and
preventing feelings of dissatisfaction as well as ways of mot
ivating their staff
(caregivers) to deliver the best care services. The study will aid improve
human resource management practices so that the overall objectives of the
institution can be achieved.
Description
Thesis submitted to the Department of Business Administration, Ashesi University College, in partial fulfillment of Bachelor of Science degree in Business Administration, April 2011
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Thesis
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Keywords
Ghana, job motivation, job satisfaction, Osu Children's Home, SOS Children's Village