Towards the paperless office: best practices and exploration of enterprise rights management solutions for Ghanaian business processes
Date
2010-04
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Abstract
Information Technology continues to have a great impact on the way humans
live and work. The business world is one of the aspects of life that has
experienced this phenomenon. This advancement of technology has
contributed to the growing use of paper in the office place which has had
tremendous impact on the environment. However several new technologies
have been developed to eliminate paper outright or at least reduce the
amount of paper in the office environment. This phenomenon known as the
'paperless office' has become desirable but difficult objective to achieve.
The objective of this research is to suggest general best practices and
guidelines for implementing paperless office solutions and secondly to find
out whether enterprise rights management systems can contribute to the
paperless office solution. The research uses a case study methodology to
analyze data on business practices. The results of the study showed that
stakeholder buy-in, availability and actual use of IT resources and paperless
office implementation project leadership have a strong bearing on the
success or otherwise of the implementation of paperless office solution. The
research also confirms findings in the literature that enterprise rights
management does not provide a direct paperless benefit but rather can serve
as a security enhancement that allows electronic documents to be protected
from unauthorized access throughout the documents lifecycle.
Description
Thesis submitted to the Department of Computer Science, Ashesi University College, in partial fulfillment of Bachelor of Science degree in Management Information Systems, April 2010
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Keywords
Ghana, paperless office, office management