An operations evaluation and strategy planning model for the Office of Civic Engagement, Ashesi University College
Date
2017-04
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Abstract
This paper details a business tool that evaluates the Office of Civic Engagement of Ashesi
University College, in the capacity of grant-making and grant management.
In 2015, the Office partnered with the Ford Foundation to create a fund that provides financial
support to students, staff and faculty in pursuing civic engagement projects. This fund ran for
two years, culminating in 2017. The Office hopes that this is the first of many such partnerships
in the future. Therefore, to enhance the efficiency of the office in grant management, this project
evaluated how the operations of the fund were administered. And per the results of that
evaluation, as well as to better realign The Office of Civic Engagement’s overarching strategic
objectives with actual initiatives and measures, the Balanced Scorecard was recommended as the
best tool for remedying its challenges in the first round of grant management, and moving
forward, for better streamlining the operations of the organization to guarantee better efficiency.
As the Balanced Scorecard is a strategic planning and performance measurement tool, the paper
recommends that it is permanently assimilated into the administration of the office, so as to
ensure continuous self-evaluation.
Description
Applied project submitted to the Department of Business Administration, Ashesi University College, in partial fulfillment of Bachelor of Science degree in Business Administration, April 2017
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Applied project
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Keywords
Ashesi University College, Ford Foundation, balanced scorecard, Berekuso, community engagement