An operations evaluation and strategy planning model for the Office of Civic Engagement, Ashesi University College

Date
2017-04
Authors
Bempah Quansah, Daniel Kwaku
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Abstract
This paper details a business tool that evaluates the Office of Civic Engagement of Ashesi University College, in the capacity of grant-making and grant management. In 2015, the Office partnered with the Ford Foundation to create a fund that provides financial support to students, staff and faculty in pursuing civic engagement projects. This fund ran for two years, culminating in 2017. The Office hopes that this is the first of many such partnerships in the future. Therefore, to enhance the efficiency of the office in grant management, this project evaluated how the operations of the fund were administered. And per the results of that evaluation, as well as to better realign The Office of Civic Engagement’s overarching strategic objectives with actual initiatives and measures, the Balanced Scorecard was recommended as the best tool for remedying its challenges in the first round of grant management, and moving forward, for better streamlining the operations of the organization to guarantee better efficiency. As the Balanced Scorecard is a strategic planning and performance measurement tool, the paper recommends that it is permanently assimilated into the administration of the office, so as to ensure continuous self-evaluation.
Description
Applied project submitted to the Department of Business Administration, Ashesi University College, in partial fulfillment of Bachelor of Science degree in Business Administration, April 2017
Keywords
Ashesi University College, Ford Foundation, balanced scorecard, Berekuso, community engagement
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