Streamlining the repair process with a mobile app
Streamlining the repair process with a mobile app
Date
2021-05
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Authors
Kyei, William Albert Kojo Enam
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Abstract
The number of everyday devices such as phones, laptops, and TVs purchased, rises every
year. Planned obsolescence, the ease-of-purchase for new devices, difficulty repairing, or
lack of trust in repair services contribute to massive amounts of e-waste. In the face of these
obstacles, many still opt for repairs when possible. However, a significant portion of users
replace devices that could be repaired, for many reasons, more so depending on
geographical context. In severe cases, some opt for replacement because finding a reliable
and trustworthy service nearby is problematic. Out of this, a challenge is posed: how can
the process for repairs be streamlined to maximize the portion of users who choose to repair
over replace? To solve this challenge, I devise a solution called Fixme, a mobile applicationbased
solution that seeks to bridge the gap between device consumers and repairers.
Description
Applied project submitted to the Department of Computer Science and Information Systems, Ashesi University, in partial fulfillment of Bachelor of Science degree in Computer Science, May 2021
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Applied project
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Keywords
electronic repair shops