Streamlining the repair process with a mobile app

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The number of everyday devices such as phones, laptops, and TVs purchased, rises every year. Planned obsolescence, the ease-of-purchase for new devices, difficulty repairing, or lack of trust in repair services contribute to massive amounts of e-waste. In the face of these obstacles, many still opt for repairs when possible. However, a significant portion of users replace devices that could be repaired, for many reasons, more so depending on geographical context. In severe cases, some opt for replacement because finding a reliable and trustworthy service nearby is problematic. Out of this, a challenge is posed: how can the process for repairs be streamlined to maximize the portion of users who choose to repair over replace? To solve this challenge, I devise a solution called Fixme, a mobile applicationbased solution that seeks to bridge the gap between device consumers and repairers.
Applied project submitted to the Department of Computer Science and Information Systems, Ashesi University, in partial fulfillment of Bachelor of Science degree in Computer Science, May 2021
electronic repair shops