Operations plan for Gym Ike Fitness Centre
Date
2019-04
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Abstract
With the world moving towards a more health conscious lifestyle, people have
become increasingly aware of the health implications of eating the right food as well as
exercising. This has provided numerous opportunities for fitness gurus to establish fitness
centres and offer their services as well as their guidance and expertise.
Gym Ike Fitness Centre is located at Adenta Frafraha in the Greater Accra Region
and has been operating for the last ten years. During the needs assessment it was
discovered that despite its many efforts, the fitness centre has continued to have problems
with its operations structure. Related literature revealed that the application of operation
management strategies have been ignored when the fitness industry is involved.
However, there is a strong need for operations because of its relationship with the
customer experience.
The proposed solution for this project is an automation of the gym’s processes
using the process chart – a process and capacity design model to increase its efficiency,
reduce time and resources spent undertaking these processes, saving funds and keeping
processes simple and scalable.
Description
Undergraduate thesis submitted to the Department of Business Administration, Ashesi University, in partial fulfillment of Bachelor of Science degree in Management Information Systems, April 2019
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Applied project
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Keywords
fitness industry, Ghana, SMEs, operations management