HostelDesk: Multimedia incident reporting application
HostelDesk: Multimedia incident reporting application
Date
2021-05
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Authors
Welbeck, Jefferson Reuben Nii Adama
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Abstract
University hostels owned by individuals cannot afford to hire multiple personnel to manage
the hostels’ operations, from booking students to maintaining facilities. Instead, they employ
individual persons to handle the day-to-day activities in the hostel since these owners cannot be
available all the time. Due to the manager’s many responsibilities, they often focus on general
problems and neglect issues reported by students creating frustration and dissatisfaction. With the
many issues occurring around the hostel, these managers often either find it challenging to keep
track of these problems and/or forget these problems unless reminded by students.
The project seeks to design a hostel front desk incident reporting application based on data
obtained from a survey questionnaire administered to students and managers of hostels.
The HostelDesk, an incident reporting application, should assist managers receive reports
from students and attend to multiple issues promptly. Again, it can help students report their issues
promptly without waiting for personnel. This paper seeks to improve the communication gap between students and managers in solving problems in hostels.
Description
Applied project submitted to the Department of Computer Science and Information Systems, Ashesi University, in partial fulfillment of Bachelor of Science degree in Computer Science, May 2021
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Applied project
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Keywords
university hostels , mobile application