HostelDesk: Multimedia incident reporting application

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University hostels owned by individuals cannot afford to hire multiple personnel to manage the hostels’ operations, from booking students to maintaining facilities. Instead, they employ individual persons to handle the day-to-day activities in the hostel since these owners cannot be available all the time. Due to the manager’s many responsibilities, they often focus on general problems and neglect issues reported by students creating frustration and dissatisfaction. With the many issues occurring around the hostel, these managers often either find it challenging to keep track of these problems and/or forget these problems unless reminded by students. The project seeks to design a hostel front desk incident reporting application based on data obtained from a survey questionnaire administered to students and managers of hostels. The HostelDesk, an incident reporting application, should assist managers receive reports from students and attend to multiple issues promptly. Again, it can help students report their issues promptly without waiting for personnel. This paper seeks to improve the communication gap between students and managers in solving problems in hostels.
Applied project submitted to the Department of Computer Science and Information Systems, Ashesi University, in partial fulfillment of Bachelor of Science degree in Computer Science, May 2021
university hostels, mobile application