Investigating the factors responsible for the gap between employer expectations and skills of Ghanaian university graduates: A Focus on the banking sector
Investigating the factors responsible for the gap between employer expectations and skills of Ghanaian university graduates: A Focus on the banking sector
Date
2020-05
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Authors
Anakwa, Stephanie Yaa Kaare
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Abstract
This research sought to examine the relationship between employer expectations in
the Ghanaian banking sector and the skills possessed by graduates of Ghanaian universities.
The study was motivated by a desire to interrogate the factors responsible for the gap
between expectations of employers in the banking industry and skills possessed by
Ghanaian university graduates.
The research used a qualitative method (interviews), and sampled respectively for
the selected case study private university and public university, 12 participants, 6 of which
were current and past students. In addition, 6 senior bank staff from 6 different case study
banks were also interviewed. The study established that the views of students and the
industry players in the banking sectors were not aligned with regards to what is expected
in the banking industry. The study established that university graduates lack analytical
skills, organizational skills and proper communication skills required by the banking sector.
Description
Undergraduate thesis submitted to the Department of Business Administration, Ashesi University, in partial fulfillment of Bachelor of Science degree in Business Administration, May 2020
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Undergraduate thesis
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Keywords
Ghana , banking industry , graduates , skills , university roles