Connecting ERP to e-commerce: Npontu as a case study
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Abstract
Enterprise Resource Planning (ERP) is a business process that enables companies to manage and integrate their essential business processes. ERP applications are available for companies to use for integrating all their business functions into one single system. It allows companies to manage their daily activities, including accounting, procurement, and inventory management. E-commerce, also referred to as electronic commerce, is the buying and selling (trading) of goods and services on the internet. E-commerce platforms give sellers the needed tools to provide 24/7 services to their customers unrestricted by distance. They allow sellers to accept and track orders from their customers, which helps fulfil their value proposition in ways that were not possible with previous brick-and-mortar stores. Studies show that ERP users in Ghana hardly use E-commerce and the internet as tools to expand their market. This project is aimed at integrating e-commerce systems into ERPs such that business owners can use their ERP and e-commerce system in one software suite to give business owners access to the online market.