The Impact of Digital Banking on the Profitability of Universal Banks in Ghana

Date

2022

Journal Title

Journal ISSN

Volume Title

Publisher

Ashesi University

Abstract

Change appears to be the one constant in an ever-changing world. This can be ascribed to technological advancements. One of the crucial aspects driving human progress is technological improvement. Treatment of diseases, higher productivity, rapid and effective task execution, and improved food production are just a few of the advantages. Ghana's banking industry has benefitted from technological advancement, as seen in the evolution from traditional "brick and mortar" branches to the current structure, which includes internet banking channels. The goal of this study is to investigate the impact of digital banking on universal banks' profitability in Ghana and evaluate investments made.

Description

Undergraduate thesis submitted to the Department of Business Administration, Ashesi University, in partial fulfillment of Bachelor of Science degree in Business Administration, May 2022.

Keywords

Citation

Essuah, M. E. A. (2022). The Impact of Digital Banking on the Profitability of Universal Banks in Ghana. Ashesi University.

DOI